Daxing Heavy Industry has always regarded service as a major component of product quality. Daxing Heavy Industry believes that service quality is an extension of corporate image and product quality. Through high-quality and enthusiastic pre-sales and after-sales service, you will feel value for money.
 

Pre-sales service

    　　1. for the relevant design units throughout the country to fully provide product samples for designers to choose parameters and recommend.

    　　2. According to the actual situation of user engineering, active, enthusiastic and sincere to assist users to choose the appropriate products.

    　　3. Take the initiative to introduce the company's after-sales service standards and commitments to users.

    　　4. Proactively answer the terms of the contract to the user, so that the user can rest assured, especially the terms of quality, such as the implementation of product production standards and quality assurance model.
 

After-sales service

    　　1. Under the premise that the user guarantees that the technical parameters provided are accurate and in accordance with the correct operation, all kinds of products provided by our company are guaranteed for one year according to industry practice and life-long paid service.

    　　2. According to the contract and the actual requirements of users, our company guarantees to provide installation and commissioning services first.

    　　3、Under normal circumstances, the maintenance personnel will arrive at the scene within 10 hours and 24 hours outside the province after receiving a phone call or fax from the user to provide you with fast and satisfactory service.

    　　4. On the basis of continuous self-improvement, the company keeps users close, insists on collecting users' opinions, and sets up sales files for feedback from every 1 users as a standard for assessing the quality of maintenance services. at the same time, we carefully analyze the quality problems, and the engineering department, the production department and the sales department jointly participate in the improvement, so as to provide you with better products and perfect services in the future.
 

    Our company will provide the following technical documents when the equipment is delivered:

    (1)As-built drawings

    (2)Quality Certificate

    (3)Supervision and inspection certificate

    (4)Product certificate

    (5)NDT Report

    (6)Mechanical Performance Test Report

    (7)Material List of Main Pressure Components

    (8)Hydrostatic test report (air tightness test report)